Showing posts with label problems. Show all posts
Showing posts with label problems. Show all posts

Saturday, December 16, 2006

Nintendo Recalls 3.2M Wii Wrist Straps, 200,000 DS and DS Lite Power Adapters

Nintendo Recalls 3.2M Wii Wrist Straps, 200,000 DS and DS Lite Power Adapters

All Wii Remotes are recalled

Nintendo today announced that the company will replace some 3.2 million Wii Remote wrist straps after receiving numerous reports of the straps braking sending the controller flying. Nintendo will allow customers to exchange their failure-prone wrist straps with a new beefier strap that is about double the thickness of the original.

There have been numerous reports of straps breaking sending remotes through TVs, windows and other expensive items. Nintendo responded to the Wii Remote madness by issuing a response in writing concerning the proper use of the remote. A few days later, Nintendo began making revisions to the Wii Remote in the form of a beefier wrist strap.

The new wrist strap is already included with the latest machines shipped, but Nintendo estimates that it may have to replace up to 3.2 million wrist straps, costing the company several million dollars. The old straps, which were found to be especially prone to breaking, had a 0.6 millimeter string diameter, while the new replacement strap features a diameter of 1 millimeter.

"People tended to get a bit excited, especially while playing Wii sports, and in some cases the control would come loose from their hands," company spokesman Yasuhiro Minagawa said. "The new strap will be almost twice as thick."

Nintendo has setup an online replacement form for Wii customers so that they can get replacements for their Wii Remote straps. Shipments will begin on December 21 and it will take 5 to 9 days to receive replacements.

The company also announced today that it is recalling 200,000 AC adapters for the DS and DS Lite in the Japanese market.

[original post: http://dailytech.com]

Friday, December 8, 2006

Nintendo Investigating Wii Strap Problem

Nintendo Wii

The Associated Press
By YURI KAGEYAMA
December 07, 2006

Nintendo's president acknowledged Thursday the just-launched Wii video-game machine may have a problem with a strap that secures its trademark wandlike remote-controller to the player's wrist.

President Satoru Iwata also said Nintendo may raise its sales target for the Wii, which is selling out at retailers since it went on sale in recent weeks in the U.S. and Japan.

The console from the maker of the Pokemon and Super Mario games is locked in a fierce three-way battle with Sony Corp.'s PlayStation 3 and Microsoft Corp.'s Xbox 360.

'We are investigating,' Iwata said of reports about the Wii's strap coming off as players swung around the controller, at times causing the remote to fly out of their hands.

Players use the Wii remote like a tennis racket, sword and other devices to play games.

'Some people are getting a lot more excited than we'd expected,' Iwata said. 'We need to better communicate to people how to deal with Wii as a new form of entertainment.'

The company has not decided on any specific measures to change the strap, Nintendo spokesman Yasuhiro Minagawa said.

Iwata said he first wants to see how Christmas sales go before revising Nintendo's sales target for 6 million Wii consoles by the end of March.

'I'm not ruling that out entirely, but it's premature to say it now,' he said at the Foreign Correspondents Club in Tokyo.

Nintendo has delivered more machines so far to consumers than Sony Corp. has, partly because of Sony's production problems.

Nintendo has shipped about 400,000 Wii machines in Japan and more than 600,000 in North America. The machine went on sale Thursday in Australia and is set to go on sale Friday in Europe.

Sony readied just 100,000 PlayStation 3 machines for the Japan launch, and 400,000 consoles for its U.S. debut. Its European launch has been pushed back until March.

Sony has promised 2 million PS3 machines by the end of the year, while Nintendo is targeting 4 million in global shipments of Wii during the same period. Both Sony and Nintendo are projecting selling 6 million by the end of March.

Selling machines in numbers is crucial in the gaming business because hot-selling formats attract software companies to make more games, which in turn boost machine sales.

Iwata denied that Nintendo was competing against Sony. It's more important to attract novice players and to reach out to older people and others usually not associated with games, he said.

Analysts say Wii appeals to inexperienced players and has a price advantage at 25,000 yen or $250 _ about half of the PlayStation 3.

Analysts expect Wii to mount a serious challenge to market-leader Sony, which has sold more than 200 million PlayStation series machines worldwide over the years, although they say the verdict on next-generation machines is still out for a couple of years.

Sony is expecting to rack up 200 billion yen ($1.7 billion) in red ink in its game unit for the fiscal year ending March 2007, much of it in startup costs for PlayStation 3.

Nintendo is forecasting profit of 100 billion yen ($845 million) for the fiscal year, as Wii buoys earnings in the second half.

Copyright 2006 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

[original post: www.topix.net]

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